FAQ
How do I obtain a Certificate of Analysis?
Please contact customer service at 1-888-927-2363.
What are our pick-up locations and contact information?
Solutia- Pensacola Plant
3000 Old Chemstrand Road
Cantonment, FL 32533
Phone: 1-850-968-7700, Option 3
Pickup Hours: Monday-Friday: 7:00am - 2:30pm
Solutia- Greenwood Plant
Highway 246
Greenwood, SC 29648-1057
Contact: Dawn Morgan
Phone: 1-864-227-9912
Pickup Hours: Monday-Friday: 7:00am - 3:00pm
Please contact Customer Service for any additional locations. Thank you.
How long will it take to get my product?
Lead time for products vary depending on whether they are in stock or are made-to-order. Please talk to your Sales Representative or Customer Service for further information.
Why can't I find a product on the website?
Not all of our products are listed on our website. If you are looking for something that is not listed on the website, please contact your Sales Representative or go to
Contact Us
page.
How can I get a NAFTA certificate?
Please contact our NAFTA coordinator, Sara Gadeken, at 314-674-5373.
How do I order a sample?
Use our
Customer Contact Form
(go to dropdown — "sample request").
|